Studio Policies

Prepaid Lesson Packages:

Purchase a Prepaid Lesson Package of 4 or 8 lessons and save!


Payment Terms:

Payment by credit card accepted; we accept Visa, Mastercard, American Express and Discover via Square (by phone or email) OR online. PLEASE NOTE THAT THE "SHIPPING FEE" online is actually the credit card surcharge. The rate is 2% (reduced from 2.9% +$0.30 to 2% as of 1/24/17) for lessons and rentals, and 2.9% +$0.30 for all other products.


Payment for single lessons is due at the end of each lesson. Payment for prepaid lesson packages is due on the last 4th or 8th prepaid lesson, no exceptions. Please arrange to have payment ready during the last 4th or 8th prepaid lesson to ensure 100% of the time is dedicated to the lesson.


Prepayment for lessons are non refundable and expire 3 months from purchase and may be transferred to another student.


One Cancellation or Time/Day Change A Month Permitted:

Leggy Fish Music Lessons permits ONE cancellation or time/day change of a lesson per student per month with NO exceptions. The student has 2 weeks to schedule a live makeup lesson. If you reschedule or cancel more than once a month, a short custom video lesson will be sent to you in lieu of the live lesson. There is no limit on the amount of custom video lessons that can be sent. Custom video lessons will be sent only if you cancel within 24 hours of your missed live lesson.


24-Hour Cancellation/Late Policy:

If you need to use your once a month cancellation, please let us know 24 hours before your scheduled lesson IN WRITING via e-mail to nancy@leggyfishmusiclessons.com



Cancellations occurring less than 24 hours in advance of the scheduled appointment will result in a full charge for the session. As a commitment to our students, we also adhere to the One Cancellation A Month policy and 24-Hour Cancellation policy. If a teacher reschedules for ANY reason and lets you know within 24 hours beyond their ONE cancellation a month per student, they will give the student a FREE lesson of equal value in addition to making that lesson up within two weeks.


If you pay for single lessons one at a time, you do not fall under the 24 hour or One Cancellation/Reschedule A Month Policy, but the disadvantage is that you do not have a permanent time slot or day, and it could shift from time to time to accommodate prepay students.


Continuous Lessons:

Leggy Fish music Lessons does not offer biweekly lessons. Continual lessons ensure commitment to practice on a weekly basis. Lessons will continue on a weekly basis without interruption. If the student’s lesson occurs on a major holiday, the lesson will be made up.


Time/Day Slots Are First Come First Serve:

We try to accommodate your schedule and time/day preference, however, if you cancel your lesson, we cannot guarantee a preferred time/day.


Time Slot Holds:

Are you going on vacation and would not like to lose your time/day? 


We generally see more enrollment in the fall as school starts up again. Ensure your time slot/day is available when you return. Purchase a Time Hold at the cost of $60 per month per student or $50 per student for families with two or more students who take lessons. For those with two or more students in a family and if shopping online, please enter coupon code HOLDSIBLING to receive the $10 off each student.


You may purchase a second time hold to hold your time slot for 2 months. Time Holds are limited to 2 months in sequence (June & July or July & August for example). 

Purchase your Time Slot Hold along with your next lesson package to ensure that your lessons will continue immediately after the hold. You can pay for a time slot hold at your next lesson with cash payment or online payment (cc fee applicable).


You may now purchase a Time Slot Hold even if you are in the middle of a lesson package. If you have completed your lesson package, you will need to purchase a lesson package along with your Time Hold and let us know the date of when you would like to resume your lessons. Time Slot Hold will be released to new students when hold is complete. 

Unfortunately Time Slot Holds cannot be prorated, even if you hold for one week. We regret that there are no refunds on Time Slot Holds. 


Leggy Fish Music Lessons Break-No Lessons:

If you are a prepaid lesson student, and your lesson falls on any of the scheduled breaks, your lesson will automatically be pushed up to your next one unless you would like to reschedule your lesson (please see availability schedule), have two lessons the previous week, or double up on your lesson those weeks on a different day the two weeks before (works especially well for those with 30 minute lessons). I know that from past experience, some students do not wish to go too long without a lesson. Breaks are scheduled a year in advance and do not count as a teacher’s allowed One Cancellation A Month.


Violin Outfit Rentals:

For your convenience, Leggy Fish Music Lessons offers student violin outfits for rent at a flat rate of $35 per month. There is a one time $150 refundable deposit given the instrument is in good condition. You can apply three months of renting towards the purchase of the violin outfit or even purchase the outfit outright. This service is only available to active Leggy Fish Music Lessons students. Ask for referrals for viola, cello, and keyboard.


Waiting List:

If the Leggy Fish Music Lessons studio is full to capacity, students who take a break and return may need to be put on a waiting list along with other interested students.


LessonMate:

Don't forget to sign into LessonMate for your personalized lesson notes from our private or group lessons (or both in some cases)! It's easy to check out notes from your lessons! 


Practice Logs for Young Learners/Reward Program:

You can help your young learner with practice goals. Practice logs can help your child track his/her goals and practice times as well. Standard daily practice is 30 minutes, but can be determined by the teacher. If the daily practice time is met, the student will be rewarded 1 point. Points can be redeemed for small prizes out of the prize box which are assigned a point value. As a rule, we try to keep treats healthy-organic candy, little toys, books, pencils, games, etc. They can either save their points or redeem them. A signature by a parent is needed at the bottom of the sheet to verify that they practiced the time they committed to.


Recital Opportunities:

Students will have an opportunity to perform and share their musical accomplishments with other students by participating in one (or both) seasonal showcases.


Monthly String Flings:

String Flings or “music parties” are open to all current Leggy Fish Music Lessons private and group students. Held once every month generally on the first Saturday of the month, they are not a formal recitals, but rather an opportunity for students to share one tune that they’ve been working on with other violin/viola/cello/keyboard students if they wish, AND also to make music together in a string group! There is a String Fling held for young students and a String Fling held for adult students. Generally, I will have 2 pieces of music with different parts depending on how many students participate. The music will consist of Classical, Pop, Rock, Folk, or Jazz. The music will be at the beginning level and a good chance to practice sightreading skills. All that is necessary is your violin and a good attitude. Refreshments are provided by students and myself.


Required Materials:

A violin/viola/cello outfit with bow and rosin, shoulder rest or shoulder pad, and The All For Strings Book #1 is required by students at the beginner level. A weighted keyboard with 88 keys is highly recommended for keyboard and piano students. Violin outfits (contains a violin, bow, and rosin) can be rented through Leggy Fish Violin Lessons or rented at your local string shop. Shoulder rests, and books may be purchased through Leggy Fish Music Lessons or purchased at your local string shop or online. Additional material that is not required but highly advised for maximum learning is a music stand (fold up is okay), tuner and metronome (can also be downloaded as an app on your Smartphone), practice mute for compromised practicing at home, and staff paper.


Leggy Fish Mobile Accessory Store:

Books, sheet music and accessories (strings, flash cards, CDs, mutes, rosin, music stands, tuners, metronomes, staff paper, shoulder rests etc.) are available. Some items will be on hand. A nominal service fee may be included.


Student Lounge in Atwater Village

Please do not arrive more than 5 minutes before your lesson in Atwater Village, as it can be distracting to the student that is having their lesson. I also may not be ready to teach you especially if you are the first student of the day. Please do not ring the doorbell, quietly come in through the front of the house and go directly to the Student Lounge past the kitchen. The Lounge is a great place to have refreshments and warm up before your lesson. If you happen to arrive earlier than 10 minutes before your lesson, please take advantage of Atwater Village’s many wonderful cafes like Proof Bakery, Bon Vivant, The Juice, and Kaldi Coffee.


Group Lessons in Atwater Village

5-Week and 8-Week Group lessons are currently available for adult beginners and meets seasonally. The 1A class is a class for complete beginners with zero or little experience, and the 1B class is a class for students who have studied violin for 2 months or more. The format of the 1B class may change every season, as students come in with varying skill levels. In an ensemble setting, the 1B class allows students to be challenged at the level they are at, incorporating more intermediate-level technique, improvisation, and playing skills. A showcase may be held at the end of every 5 or 8 week session depending on the preparation of students. Prepayment is necessary to enroll in group classes, and a pre registration discount is available till a certain date.  


Cancellations:

We regret that Leggy Fish Music Lessons cannot offer refunds on group lessons. Classes missed cannot be made up, but copious notes are always provided within a day of the group lesson.


Required Materials For Class:

Violin students need a violin outfit with bow and rosin, shoulder rest or shoulder pad, and The All For Strings Book #1 is required by students in the 1A class. Violin outfits (contains a violin, bow, and rosin) can be rented through Leggy Fish Music Lessons or rented at your local string shop. Shoulder rests, and books may be purchased through Leggy Fish Music Lessons or purchased at your local string shop or online.


Cello students need a cello outfit with bow and rosin, chair strap or donut, and the All For Strings Book #1 for cello.


Viola students need a viola outfit with bow and rosin, shoulder rest or shoulder paid, and the All For Strings Book #1 for viola.


Keyboard students need a keyboard or piano to work on at home (a weighted keyboard with 88 keys is highly recommended). We used the Alfred series for beginners.


Additional material that is not required but highly advised for maximum learning is a music stand (fold up is okay) for bowed string players only, tuner and metronome (can also be downloaded as an app on your Smartphone), practice mute for compromised practicing at home (for bowed string players), and staff paper.